Check out the Oopsie Sale!
Add an oopsie for free to any order using the code: OOPSIEDAISY
limit one per order, not applicable to orders with digital sales only
Return Policy and Shipping Information
Returns and Exchanges All sales are final. We do not accept returns or exchanges unless the item arrives damaged or there was an error on our part. Processing Time All orders are processed within 1–3 business days. Please allow additional time for autograph personalization, if selected. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. We will notify you by email if there is a significant delay. Shipping Rates and Delivery Estimates Shipping charges for your order will be calculated and displayed at checkout. Shipping Method Delivery delays can occasionally occur due to postal service disruptions or customs clearance. Shipment Confirmation and Order Tracking Once your order has shipped, you will receive a shipment confirmation email with your tracking number(s). The tracking number will be active within 24 hours. Packaging and Handling All autographed books are carefully packaged in protective mailers to ensure they arrive in excellent condition. Books with personalized inscriptions may take longer to process. Damages and Issues Please inspect your order upon receipt. If the item is damaged or if you receive the wrong item, contact us immediately at info@JFTBLiteracy.com with photos and a description of the issue. We will evaluate the situation and make it right. Lost or Delayed Packages We are not responsible for delays caused by the carrier, but we will do our best to help you locate a lost package. Please wait at least 10 business days after the expected delivery date before reporting a lost shipment.